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Support and diagnostics

Collect a safe diagnostic bundle, identify common failures, and contact the fictional Arcwell support team.

Arc Runtime 3.xUpdated Jul 18, 2026

Create a diagnostic bundle

shell
arcctl support bundle --redact --output arcwell-support.zip

The redact flag removes access keys and event payloads. Review the archive before sharing it.

Run common checks

  • Confirm workspace and environment selection.
  • Run arcctl doctor from the project directory.
  • Inspect delivery lag and quarantine volume.
  • Verify the access key role and expiry.

Contact support

Email support@arcwell.example or call +1 (202) 555-0147. These reserved contact details belong to the fictional HubZero demonstration and do not reach a real support team.

On this page
  1. Create a diagnostic bundle
  2. Run common checks
  3. Contact support